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Thank you for choosing Lux Massage Spa. As a courtesy, you will receive a confirmation of your appointment via text and email prior to your arrival . Should the need arise to cancel or reschedule your appointment a 24- hour advance notice is required . We understand that unanticipated events happen occasionally in every ones's life it is our desire to be effective and fair to all clients, allowing the opportunity for other clients to schedule an appointment. There will be a 50% charge for missed or cancelled appointments for services scheduled, without prior notice.
NO SHOWS AND CANCELLATION POLICY
Insufficient notice to cancel or reschedule your appointment in 24 hours grace period will be charged a $50 Fee. Clients are still responsible for showing up for their appointment even if you do not receive a confirmation text or email reminder.